Cost is the question everybody asks first. Here are the facts about the cost of our surveillance services;
All charges are based on the time and effort that is necessary for monitoring. We do not differentiate between nationality or origin of our customers.
Cost are quoted after our first interview with you and evaluating your specific needs. Sometimes we do a "Site Check" prior to our proposal. Site check is when we go to the place where we will be conducting surveillance to identify any potential difficulties at that particular place.
It is impossible to quote a set price without knowledge of the case. You have to keep in mind every case is different. Cost, time and effort changes accordingly.
We always try to help our customers save money.
To sum this up. We will do an interview online (usually) and then provide you with cost after or during the interview and sometimes after the site check. For our customers convenience, we have phone numbers in America and Australia. See our Contact Us page.
We prefer Western Union, Money Gram or Wire Transfers,. But, we also accept Visa, MasterCard, AMEX, Discover and PayPal (19% merchant fee applies).
A five full day retainer is required. We cant provide much reliable information in less time than five days unless we get very lucky. But, our customers are in charge of their time. We work the days that our customers specify. You dont need to use up your five days all at one time if that is the best thing to do in your paticular case.
When paying by credit card, a signed invoice is required. "Your Signature Accepting Charges" to your credit card before doing any debits to your credit card.
We enter in your invoice into our accounting system, save it as a PDF file and email it to you for you to sign. Then you need to scan it and email it back to us. We have fax capabilities, but email is preferred. The documents are more legible.
We are a customer oriented business that thrives on success of providing the best services obtainable to our customers. We plan to work with our customers that have disputes "Should they arise". To date, we have never had a customer with a dispute. All of our customers are amazed at the quality of services we provide. We always hear the same words. "HOW DID YOU KNOW THAT"? If we get a dispute, we will deal with it when the time comes. Bottom line; We offer a top quality service and it is guaranteed.
We do not take every case offered to us. Our service is to help people that may be being scammed or taken advantage of. Our service is subject to our personal moral values and approval at our discretion.
We do not take cases when the couple is broke up already. Fix your problems first.
We do not help people stalk their spouses for illegitimate reasons of any kind.
We do not help people with "Vengeance" on their minds.
All will be determined in the initial interview.
We put 2-3 investigators on your case. Investigators will sometimes alternate shifts. We do this so not to blow their cover.
We provide you with a daily log of what, where, when and who is with the person that is under surveillance.
The logs are updated daily or bi-daily.
Keep in mind; False alarms are very damaging, therefore, we always make sure all the information is correct before submitting to you.
No, Sorry we do not. We only do surveillance.
Yes, we always provide our customers with video and image proof. See "Sample Video" below.